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Encore Comm Co.
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Services  


We listen to what our client's needs are and from our menu of services we identify and recommend solutions that will ensure a successful event or effective meeting.

 


List of Meeting & Event Management Outsourcing Services
 
Administration - Meeting budget, development of meeting information website, meeting graphics and signage, and final budget auditing
 
Hotel and Room Block - Establish hotel contact, establish room block needs for meeting, review hotel contract prior to client signing, provide room assignments in room block, provide cut-off dates with hotel, and provide attrition potential
 
Meeting Planning - We host and organize virtual meetings and on-line meetings for collaboration, distance learning, networking, and trainings

Menu Planning - Choose one entree, one starch, one vegetable, type of bread to be served, type of beverage to be served, style of the serving, catered on site or off site, quantity of food needed, appetizers or hors d'oeuvres? Budget?
 
Registration – Advance and On-site, Develop online custom registration page on meeting website, develop online meeting information page on meeting website, maintain data base of attendees, provide custom reporting, provide on-site registration, staffing information/hospitality desk, and provide financial processing
 
Site Selection - Destination search, facility search, site inspection, facility negotiations and contract review

Transportation - Airport shuttle service, airport meet and greet

Web Development - Create websites for meetings with online registration and we create websites for pre-event social networking online
 
800 Number Customer Service Call Center - Provide incoming reservations and changes, answer questions regarding meeting, facility, location, and customer database lookup, we send out pre-recorded messages to all meeting or event participants via telephone, we send text messages to all meeting or event participants
 
800 Teleconference Call Set up - Includes a report of total callers on the line and time allotted for each caller during conference call
 
*We work closely with several Destination Management Companies (DMC)

*Need ideas for family vacations, or unique medical travel packages - Call us!


 
Public Relations

 

We provide assistance with the following:

  • Active listening techniques
  • Assertiveness techniques
  • Business communications
  • Cross-cultural communications
  • Customer service surveys and improvement
  • Effective "elevator pitch" for sales
  • Effective Microsoft PowerPoint presentations
  • Employee incentives from gifts to vacations
  • Impression management "In the beginning"
  • Public speaking requires guided practice
  • Sensitivity consultation
  • Team building techniques means that teams need to be built
  • Time management training